Customer Service
Meet the Team
Send us your request in a few steps. Our teams will get back to you as soon as possible.
Open the FormContact
Get in touch
Send your request to our customer service team, reach the support channels quickly, or go straight to the FAQ page for the questions we are asked most.
Support
Corporate Support
Reach the dedicated support channel for the certification process, technical matters and operational requests.
Go to the Support PageFAQ
Frequently Asked Questions
Find quick answers to the questions asked most often about the process and the methodology.
Go to the FAQ PageThere is a person behind
every question you ask.
Your message reaches a member of our team, not an automation system. On anything concerning your organization you get a direct, personal reply.
iletisim@chco.tc
Email goes straight to our team. No automatic reply is sent.
What to Expect
Response Time
1–2 business days
Every message is read by a member of our team and answered promptly.
Working Hours
Monday – Friday
Actively monitored between 09:00 and 18:00 (Türkiye time).
Language
Turkish & English
We can reply in either language; there is no need to state which you prefer.